8 Order Management KPIs for Operational Excellence

Matt joined Esker in 2013 and assists companies who desire to decrease their manual efforts, increase visibility, and efficiency within their customer service and order entry processes. He works with sales and customer service leaders to help guide them in automating customer service and order entry processes; this process change allows business to repurpose the energies of their team to more meaningful and value-added tasks. When he is not working, you will likely find him playing basketball, pickleball, volleyball, golfing, or coaching/watching his kids on the soccer pitch with his wife.